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privacy statement

This privacy policy uses the following terms with the following meanings:
1) Platform: scribsrides.nl, scribsrides.com, or the mobile app called ‘Scribs Rides’ or ‘Scribs Driver’ used by the subject (passenger or driver).
2) Personal data: any information related to an identified or identifiable natural person (‘the subject’); an identifiable person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifying factor such as a name, an identification number, location details, an online identifier or one or more elements specific to that person’s physical, physiological, genetic, mental, economic, cultural or social identity.
3) Subject: the person to whom personal data relate.
4) Processing of personal data: any operation or a set of operations involving personal data or a set of personal data, whether or not by automated processes such as collecting, recording, organizing, structuring, saving, processing or changing, requesting, consulting, using, providing by means of sending, distributing or any other way of disclosing, aligning or combining, securing, deleting or destroying of data.

Scribs Rides respects the privacy of all subjects, particularly including the users of the platform. Scribs Rides believes that the careful handling of personal data is of great importance. Scribs Rides will process the personal data of subjects in accordance with applicable privacy laws, including the provisions of the General Decree on the Protection of Personal Data (Decree (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016).

Scribs Rides may modify this privacy policy from time to time. Scribs Rides recommends subjects to study this privacy policy from time to time at their own initiative to always be fully aware of the processing of personal data by Scribs Rides and to protect their own privacy.

What personal data is processed by Scribs Rides for what purposes?

Scribs Rides processes personal data provided by the subject to Scribs Rides, for example during the registration on the platform. This concerns the name, address, telephone number, email address, profile picture and payment details, and the driving licence and identity details of drivers registered on the platform.

Scribs Rides also processes personal data provided by the subject to the platform after the registration. This concerns ride details, including address information, of passengers using the platform.

The platform can be used by passengers to book rides by bike, motorized bicycle or moped and drivers can accept these ride requests. The personal details provided to Scribs Rides by the subject will be processed by Scribs Rides to offer the features of the platform to the subject intended for him and to identify the subject in order to carry out the ride request if the passenger is linked to a driver to this end. The personal details of the subject will be provided by the subject and processed by Scribs Rides in order to carry out the so-called usage agreement between the subject and Scribs Rides, including to facilitate the ride booked by the passenger and carried out by the driver and to collect or make payments. The driver will receive the name and profile picture of the passenger when rides are proposed. If the driver accepts the ride, all relevant ride details will be disclosed to the driver. Without the above personal details, the subject cannot use the intended features of the platform to book or accept rides. If drivers work on behalf of driver companies, for example if the driver is an employee of a driver company, the above personal details of passengers and drivers will also be fully or partially made available to these driver companies.

A GPS tracking system is used for the transport agreements. With this system, a ride can be offered to the most suitable driver, which depends on the location of the various Scribs Rides drivers when a ride is booked by a passenger or when the ride must take place. Drivers can turn off the GPS feature on their mobile phones to prevent their location from being shared with Scribs Rides. If this is the case, the driver cannot be offered a ride. Based on the GPS tracking information, the passenger can be informed using notifications about the estimated time of arrival of the driver.

Personal data of the subject can be shared with third parties to the extent necessary for the implementation of the usage agreement between Scribs Rides and the subject on the one hand and the aforementioned transport agreements between the passenger and the driver company/drivers on the other hand. In relation to the reservation of a ride by the passenger and the acceptance and execution of this ride by the driver, the passenger will receive various notifications through the platform to keep the passenger up to date on the progress of the ride. In the context of the usage agreement between the subject and Scribs Rides, personal data must be automatically provided to the hosting and payment providers used by Scribs Rides.

Scribs Rides is entitled to send users newsletters or other information in other forms such as notifications on the services of Scribs Rides and transport agreements. To the extent these messages fail to mainly relate to the usage agreement between the subject and Scribs Rides or transport agreements, the subject will expressly register for these at the moment of registration on the platform or otherwise. The subject may unsubscribe to the receipt of these messages in the manner indicated therein. The subject cannot unsubscribe from messages necessary for the proper execution of transport agreements and the usage agreement between the subject and Scribs Rides.Scribs Rides can also, without prejudice to the other legal bases for the processing of personal data, process personal data of the subject to the extent this is necessary to comply with a legal obligation, to the extent the processing is necessary to protect the vital interests of the subject or another natural person, as well as to the extent necessary for the purposes of the legitimate interests of Scribs Rides or a third party, except if the interests or the fundamental rights of the subject that require the protection of personal data prevail over these interests. Legitimate interests include finding (attempts at) unlawful and/or criminal offences directed against Scribs Rides or third parties.

Rights of the subject

The subject has the right to request access, removal and rectification of his or her personal data as well as restrictions on the relevant processing. The subject also has the right to contest the processing and is entitled to the transfer of data.

To the extent the processing of personal data is based on the granted permission of the subject, he or she will at all times be entitled to revoke this permission without this affecting the lawfulness of the processing on the basis of the approval before the revocation.The subject has the right to submit a complaint to the Dutch Personal Data Authority or the relevant supervisor of another country if the subject resides there.

Retention of personal data

Personal data will only be kept by Scribs Rides to the extent this is necessary for the purposes for which it has obtained these. If the subject cancels his or her registration on the platform, Scribs Rides will remove the personal data of the subject as soon as possible, except insofar Scribs Rides must keep these data to comply with a statutory or contractual obligation.Scribs Rides will take technical and organizational measures to secure personal data against loss and any other form of unlawful processing. These measures guarantee, considering the state of technology and the costs of implementation, a suitable security level considering the risks of the processing and the nature of the data to be protected. The measures also aim to prevent unnecessary processing of personal data.

Insight into personal data

The subject can contact Scribs Rides by email to access his or her personal data. If his or her personal data are factually inaccurate or incomplete for the purposes for which they are processed, the subject can request Scribs Rides to change or remove these data.

Contact

For questions about this privacy policy or questions or complaints about the processing of his or her personal data by Scribs Rides, the subject can contact Scribs Rides by email to enable Scribs Rides to help him or her with his or her questions or complaints related to the processing of his or her personal data by Scribs Rides or his or her request to change or remove the requested personal data.

Scribs Rides
Email address: info@scribsrides.nl

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